Cancellations, Returns & Refunds

Sabai Living offers a 30-day returns policy.

If you are a UK/EU consumer, you have the legal right, under the Consumer Rights Act 2015 to cancel your order within 30 working days following the receipt of your order.

If you wish to cancel a product you have ordered from us, please be aware of the following scenarios and the terms that apply:


If for any reason you wish to raise a complaint, please call us and follow this up by email or letter using our address. We will endeavour to acknowledge your complaint within three working days. Please mark your correspondence ‘Complaint’.

In the case of damaged or incorrectly supplied goods, we may offer you a replacement or substitute product at cost to us. Any refunds given by us will be made to the payment method provided when you placed your order.

Marraway Farm Warwick Road,Snitterfield
Stratford-Upon-Avon, CV37 0PL,England